Privacy Policy

In this policy, "personal information" refers to information about a living individual that can identify a specific person, such as name, address, phone number, and email address.

The Facility may collect personal information in the following cases:

• 1

  When making accommodation reservations (name, address, phone number, email address, etc.)

• 2

  When using the inquiry form (name, email address, inquiry details)

• 3

  When using meal reservation services (name, allergy information, etc.)

• 4

  When subscribing to our newsletter (email address)

• 5

  When responding to surveys

Collected personal information will be used for the following purposes:

• 1

  Processing, confirming, and managing accommodation reservations

• 2

  Responding to inquiries

• 3

  Providing meal and activity services

• 4

  Sending facility announcements and promotional information (with your consent)

• 5

  Improving services and developing new services

• 6

  Compliance with legal requirements

The Facility will not provide personal information to third parties except in the following cases:

• 1

  When the customer has given consent

• 2

  When required by law

• 3

  When necessary to protect life, body, or property and it is difficult to obtain customer consent

• 4

  When outsourcing operations necessary for providing accommodation services (reservation system operators, etc.)

The Facility takes appropriate security measures to prevent leakage, loss, or damage of personal information. We provide appropriate training and supervision to employees who handle personal information.

The Facility may outsource the handling of personal information to external parties within the scope necessary to achieve the purpose of use. We exercise appropriate supervision over outsourced parties.

Our website may use cookies to improve convenience and analyze access. Cookies do not contain personally identifiable information, but you can disable them through your browser settings. Please note that some services may not function properly if cookies are disabled.

Our website may use analytics tools such as Google Analytics. These tools use cookies to collect data, but do not include personally identifiable information. For details, please refer to Google's privacy policy.

You may request disclosure, correction, or deletion of your personal information held by the Facility. Please contact us at the address below. After verifying your identity, we will respond within a reasonable period.

The Facility may revise this policy due to changes in laws or services. We will notify you of any significant changes on our website.

For inquiries regarding the handling of personal information, please contact us at: